http://measuring-satisfaction.com/2010/01/12/avoiding-errors-in-survey-design/ Advice and guidance about customer and employee satisfaction & loyalty measurement Mon, 06 Sep 2010 13:36:28 +0000 hourly 1 http://wordpress.com/ http://measuring-satisfaction.com/2010/01/12/avoiding-errors-in-survey-design/#comment-128 Choice of words is very important in surveys « Measuring-Satisfaction.com Mon, 08 Mar 2010 22:42:09 +0000 http://measuring-satisfaction.com/?p=509#comment-128 [...] is a question I saw recently which demonstrates the importance of asking questions correctly and checking/testing your survey thoroughly before launch (and also why compulsory questions should be [...] [...] is a question I saw recently which demonstrates the importance of asking questions correctly and checking/testing your survey thoroughly before launch (and also why compulsory questions should be [...]

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